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How to add customers to your Avon address book

Trying to figure out where and how to add customers to your Avon address book? It’s easy once you know where to look! I’ve outlined the steps here, and included a helpful video so you can see exactly how to do it.

Step #1


From your AvonNow homepage, hover over the “Manage Business” tab

From the options that pop up, click on “Address Book” under the heading called “Web Office”. This will open up your address book.

Screenshot showing what's described in step 1, part 1

Step #2


From your address book, find the black button that says “+ customer”. This will open a popup box where you can add your new customer’s details.

Screenshot showing what's described in step 2, part 1

You will need to add their first name, last name, and email address. There are also some optional fields such as phone number and home address.

Screenshot showing what's described in step 2, part 2

Once you’ve added all the required info, the “+ customers” button at the bottom will become clickable, and you’ll be able to save the customer.

And that’s it! You’ve just added a customer to your Avon address book!

If you need more help, make sure to check out the other tutorials on the blog. If you don’t see your question answered yet, feel free to ask in the comments below!


  1. Andretta Bates

    If I add my customers information on my avon page, will they be able to order on their own,if they don’t want to go through me personally

    • Emmeline

      Hi Andretta, your customers can make an account on your e-store at any time. In my experience, the address book doesn’t always recognize duplicates – for example, if you add a person to your address book and the next day they make an account, you will have them in your address book twice and need to merge them manually. Either way, they will need to set up their own account in order to purchase online, so it’s best to just show them how to do that if they need assistance

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